Kansas City Pediatric Dentistry

SMS Texting Privacy Policy

SMS Texting Policy       -This SMS Policy is effective March 25, 2025.

This privacy policy (“SMS Policy”) sets out how this office is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications.  The office may change this SMS Policy from time to time by updating the office website. You should check this website as often as possible to ensure that you are happy with any changes. 

By opting in to receive SMS messages from Kansas City Pediatric Dentistry. Our phone number is 816.622.2000. You agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.

CONSENT

When you opt-in to receive SMS communications we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure.

 HOW DO WE USE YOUR INFORMATION?

 To keep an internal record for our reporting and analysis purposes.

• To schedule an appointment for you and contact to confirm your appointment.
• To respond to your appointment requests, appointment reminders or questions that you may provide via our social sites.
• To remain in communication with you with any products or services you requested.
• To protect the office, other patients and our assets and sites and for other security measures.
• We will never sell your personal information to third parties without your consent, except as required by law.
• We will not share your mobile information with third parties.
• Any information collected is disclosed to you here and is used as permitted or required by law.
• You may cancel at any time by texting “STOP” "QUIT" "END" "CANCEL" or "UNSUBSCRIBE"
• You may request help by texting “HELP”
• You may restart texting by texting “START”

EXAMPLE OPT-IN WITH DISCLOSURE:

Appointment Related SMS/Text Opt-In [ ] YES        -Checking [YES] to this agreement authorizes Kansas City Pediatric Dentistry LLC at 816-622-2000 to send SMS messages to your phone number for appointment reminders and status updates. Message frequency varies, and data rates may apply. You may request a copy of our privacy policy and terms at any time. Replying to our messages with STOP will cancel your subscription. You may also call us directly at 816-622-2000. Frequency may vary. Message and Data Rates may apply. Reply STOP to Cancel, HELP for help. 

VERBAL CONSENT:

Generally opt-in consent will be asked on paper forms. 

MESSAGE FREQUENCY AND TYPES

If you have opted in to receive SMS messages, you may receive messages regarding the following: 

• Appointment reminders 
• Follow-up messages 
• Customer Care
• Billing inquiries 

EXAMPLE

QUICK REMINDER: You have an apt with Kansas City Pediatric Dentistry LLC on [DATE]. See you then. [Kansas City Pediatric Dentistry, 3801 Southwest Trafficway, Kansas City, MO 64111, 816-622-2000] Frequency may vary. Message and Data Rates may apply. Reply ‘HELP’ for help. Reply STOP to opt-out.

You have an apt with Kansas City Pediatric Dentistry LLC on [DATE]. Please reply [1] to confirm or [2] to reschedule. [Kansas City Pediatric Dentistry, 3801 Southwest Trafficway, Kansas City, MO 64111, 816-622-2000] Frequency may vary. Message and Data Rates may apply. Reply ‘HELP’ for help. Reply STOP to opt-out.

MESSAGE FREQUENCY

The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to 2 SMS messages per week regarding appointments, billing inquiries, or other update customer care communications. 

COSTS

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

OPT-IN

You may opt in to receive SMS messages from Kansas City Pediatric Dentistry in the following ways: 

• By filling out a paper form with the OPT-IN box checked. 
• Alternatively you may initiate a text with us with the keywords "JOIN" or "SUBSCRIBE" 

OPT-OUT INSTRUCTIONS

You have the right to opt-out of receiving Text/SMS messages at any time. You can opt out by:

• Texting STOP to Opt-Out
• Texting QUIT to Opt-Out
• Texting END to Opt-Out
• Texting CANCEL to Opt-Out
• Texting UNSUBSCRIBE to Opt-Out
• Alternatively, you can call us at 816-622-200 to request removal from our messaging list.

HELP

If you need assistance, text the keyword HELP to 816-622-2000 at any time to receive customer care contact information. 

PRIVACY

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. By not providing consent, you will not receive SMS communications from Kansas City Pediatric Dentistry. We do not sell or transfer your phone number to another party. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect.

SECURITY

 We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect.

SMS POLICY REVISIONS

Our SMS Policy may change from time to time. Any updates will be posted here on the office website. Please check our site regularly for updates.

HOW DO I REACH THE PRIVACY CONTACT?

If you would like additional information about our SMS policy or have questions, our Privacy Officer may be reached at our office: Kansas City Pediatric Dentistry, 3801 Southwest Trafficway, Kansas City, MO 64111, 816-622-2000

Please read our Privacy Policy at:   http://www.pediatricdentistkc.com/SMSterms.html